Privacy Policy

Who we are

Network Navigator is a small-business support nonprofit serving entrepreneurs across Alabama. Our mailing address is Network Navigator, Junction 1910, 1801 19th St, Ensley, Birmingham, AL 35218. This policy explains how we handle information collected through navigatebhm.com and related tools.

Information we collect

• Account details you provide (name, email, business name, stage, location).
• Content you submit through forms, surveys, AI conversations, and uploaded documents.
• Basic usage data such as pages visited and actions taken, used to improve the platform.

How we use information

• To match entrepreneurs with relevant local resources, programs, and partners.
• To send program updates, event invitations, and the monthly Birmingham entrepreneur brief.
• To measure community impact in aggregate and report outcomes to funders and partners.
• To secure the platform and prevent abuse.

How we share information

We do not sell personal information. We share limited information with trusted ecosystem partners only when you opt in to a connection, registration, or referral. Aggregated, non-identifying data may be shared with funders and the public.

Your choices

• Update or correct your profile at any time from your account.
• Unsubscribe from newsletters using the link at the bottom of any email.
• Request deletion of your account and associated data by emailing info@navigatebhm.com.

Services we use

We use outside services to run the site: Eventbrite for some event registrations, HubSpot and Mailchimp for contact and email tools, Resend for transactional email, Google Analytics for site analytics, and an AI model provider accessed through Lovable AI for Ask the Navigator and other AI tools. Each handles data under its own privacy terms.

AI tools

Conversations and uploads in our AI tools are stored to provide the service. We do not sell them. You can ask us to delete them by writing to info@navigatebhm.com.

Text messages

Text messages are sent only with your consent. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help.

Cookies

We use essential cookies to keep you signed in and keep the site working. Analytics cookies help us understand how the site is used. You can decline non-essential cookies in the cookie notice or in your browser settings.

Data security

We use industry-standard safeguards, encrypted connections, and row-level access controls to protect your information. No system is perfectly secure, and we encourage you to use a strong, unique password.

Children

Network Navigator is intended for adults operating or planning a business. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy as the platform evolves. Material changes will be posted on this page with an updated date.