Who we are

Network Navigator is a small-business support nonprofit serving entrepreneurs across Greater Birmingham, Alabama. This policy explains how we handle information collected through navigatebhm.com and related tools.

Information we collect

Account details you provide (name, email, business name, stage, location).
Content you submit through forms, surveys, AI conversations, and uploaded documents.
Basic usage data such as pages visited and actions taken, used to improve the platform.

How we use information

To match entrepreneurs with relevant local resources, programs, and partners.
To send program updates, event invitations, and the monthly Birmingham entrepreneur brief.
To measure community impact in aggregate and report outcomes to funders and partners.
To secure the platform and prevent abuse.

How we share information

We do not sell personal information. We share limited information with trusted ecosystem partners only when you opt in to a connection, registration, or referral - for example, when you request a referral to the COMPASS business resource platform. Aggregated, non-identifying data may be shared with funders and the public.

Your choices

Update or correct your profile at any time from your account.
Unsubscribe from newsletters using the link at the bottom of any email.
Request deletion of your account and associated data by emailing info@navigatebhm.com.

Data security

We use industry-standard safeguards, encrypted connections, and row-level access controls to protect your information. No system is perfectly secure, and we encourage you to use a strong, unique password.

Children

Network Navigator is intended for adults operating or planning a business. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy as the platform evolves. Material changes will be posted on this page with an updated date.

Contact

Questions about this policy or your data? Email info@navigatebhm.com.